When it comes to online review generation, a user-friendly system is the way to go. Instead of a survey, you can send a template text message to selected patients containing a link to submit a review. However, the Internet is a wild west. False negative reviews can greatly affect dental practice review statistics, making the entire process time-consuming. Fortunately, there are several options available that help your dental practice avoid such a scenario.
Reputation management
You can use reputation management for your dental practice if you want to increase the amount of positive reviews on the internet. Using tools like Review Booster and Patient NEWS can help you automate your review solicitation program and ensure that all reviews are genuine, meaningful, and valuable. With these tools, you can easily generate hundreds of positive reviews each month for your dental practice. You should also consider using snail mail to solicit reviews from your patients.
Today’s patients rely on online reviews to help them choose a dental practice. The more positive reviews a practice has, the more potential patients are willing to check out the practice. In fact, 79% of patients trust online reviews over personal recommendations. That is why dental practice reputation management is so important for expanding the patient base. But it’s not easy to monitor all review sites yourself. That’s why a dental practice should hire a reputation management service to handle all of this for them.
Automated review generation
There are several benefits of automating the generation of dental practice reviews. Automated requests for reviews are much more time-effective for busy dental practices. These automated request forms are generated after each patient appointment and include a link to a review platform. Patients can choose to leave a positive or negative review, depending on their preference. The automated requests also increase the number of positive reviews. The more positive reviews your practice receives, the more patients will trust your practice.
Review generation software automates the process of sending reviews to patients. This software sends an email or text to a patient after each visit. Some of these systems also enable you to manage negative reviews and manage them accordingly. Simply input the patient’s contact details and reviews. Some software allows bulk uploading. Once your reviews are generated, you can send the request to your patients or respond to them manually. This makes the process of collecting and organizing the reviews a breeze.
Rich snippets
Rich snippets for dental practice review creation are highly visible and effective. They drive more traffic to a website and improve your Google ranking. Moreover, they allow you to reply instantly to a review. If the reviewer is a satisfied patient, you can personally thank them or tell them that you look forward to serving them again. In case the reviewer is negative, you can contact them and ask them to change their opinion.
Online reviews are becoming an integral part of marketing your dental practice. They are more effective than social media posts or paid advertisements because these are from actual customers. People are more likely to trust reviews than marketing messages. Without enough positive reviews on your website, you risk missing out on new patients. In addition, poor reviews can lead to your practice’s demise. So, how do you get more reviews? Listed below are five tips to generate more reviews.
Compliance with new laws
While dental practices have often written reciprocal testimonials for one another, it’s becoming increasingly difficult to ensure compliance with new laws governing dental practice review generation. While recent governmental oversight is driving tighter professional regulations, these reminders haven’t helped improve compliance. The following article looks at how dental practices can make sure they’re compliant:
AHPRA guidance and National Law regulate the health professions in Australia, and they apply to the advertising of dental services. The aim of this study was to determine how closely dental advertising complies with these new laws and the impact it has on professionalism. For this purpose, we searched through 38 local government areas in Sydney and identified dental practices with Facebook pages. Next, we developed a framework for assessing compliance. Based on these guidelines, we conducted a netnographic review.
